El Paso County Master GardenersTexas A&M AgriLife Extension Service

Help Desk

Help Desk Volunteer Aurora Rubalcava

Help Desk Volunteer Aurora Rubalcava

Texas A&M AgriLife Extension Service Master Gardeners in El Paso are a well-trained source of unbiased, research-based horticultural information. If you have questions about your home garden or landscape, please contact our Help Desk by phone or through the contact form, below, and we will do our best to answer them. El Paso Master Gardeners follow Extension Service guidelines and do not endorse or recommend specific products or places of business.

Operating from mid-February through mid-November, the Help Desk is a free service for the public and is staffed by El Paso Master Gardener volunteers who provide research-based horticultural information. You will speak with a volunteer and get help with your gardening questions by phoning the Help Desk (915-771-2354) Monday through Thursday from 10:00 a.m. – 1:00 p.m. If a Master Gardener is not available when you call, please leave a message and your call will be returned as soon as possible. Please convey in your question some background information about the plant or problem as well as what plant care practices you have been following. Additionally, you may leave a question by completing the Ask the Help Desk contact form, below, which allows the attachment of photos related to your gardening questions.

Ask the Help Desk

Let us help you with your gardening questions. The El Paso Master Gardener Help Desk is open Monday through Thursday from 10:00 a.m. to 1:00 p.m. and we’ll be happy to assist you. When you phone the Help Desk (915-771-2354), you will talk with a volunteer who will provide research-based horticultural information. If a Master Gardener is not available when you call, please leave a message and you will be contacted as soon as possible. Or, you may fill out and submit this form below. Descriptions of the plant in question or problem are more helpful if they include some background details, information about its growth or decline, and plant care practices you’ve been using or have tried. All photos are appreciated and are especially useful if they show the plant in flower as that aids in identification.