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El Paso County Master GardenersTexas A&M AgriLife Extension Service

Help Desk

Help Desk Volunteer Aurora Rubalcava

Help Desk Volunteer Aurora Rubalcava

* Note: Until we resume our office schedules, the Help Desk volunteers who answer the telephones will not be available. Please send your questions to our virtual Help Desk volunteers through our Ask the Help Desk form. During this time, email replies will be preferred. *

Texas A&M AgriLife Extension Service Master Gardeners in El Paso are a well-trained source of unbiased, research-based horticultural information. If you have questions about your home garden or landscape, please contact our Help Desk through the contact form, below, and we will do our best to answer them. El Paso Master Gardeners follow Extension Service guidelines and do not endorse or recommend specific products or places of business.

Operating from mid-February through mid-November, the Help Desk is a free service for the public and is staffed by El Paso Master Gardener volunteers who provide research-based horticultural information. Please convey in your question some background information about the plant or problem as well as what plant care practices you have been following. Additionally, you may leave a question by completing the Ask the Help Desk contact form, below, which allows the attachment of photos related to your gardening questions.

* Note: Until we resume our office schedules, the Help Desk volunteers who answer the telephones will not be available. Please send your questions to our virtual Help Desk volunteers through our Ask the Help Desk form. During this time, email replies will be preferred. *

Ask the Help Desk

Let us help you with your gardening questions. You may fill out and submit this form below to contact our Help Desk and they will reply by telephone or email, as you prefer. Descriptions of the plant in question or problem are more helpful if they include some background details, information about its growth or decline, and plant care practices you’ve been using or have tried. All photos are appreciated and are especially useful if they show the plant in flower, if possible, as that aids in identification. Thank you.